In Asterisk 1.6, FreePBX, and Exchange UM I mentioned how to setup an extension to transfer a caller to voicemail. Let’s take this one step further and add a soft key on the Polycom. Instead of having to dial ##407ext, you will be able to press the Xfer VM button and it will prompt for the extension. Read more…
They are two methods of setting up BLF on Polycom phones. The first gives you idle or inuse status only. A ringing phone will show up with a solid inuse light. The good thing about this method is users can create BLF for extensions themselves. If this is all you need start by enabling the presence feature in the phone provisioning file. Read more…
Setting up Asterisk 1.6.1 and FreePBX 2.5 or 2.6 to work with Exchange 2007 UM is easier than Asterisk 1.4 thanks to Asterisk 1.6 including support for SIP over TCP. However only Asterisk 1.6.1.4 and lower work without modification. Read more…
If you place a call and perform a blind transfer Asterisk will continue dialplan execution with a result of ANSWER. This causes an issue with FreePBX as it thinks dialing on the trunk failed. The transfer will go through, but you receive the all circuits are busy message. Read more…